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Power/Service Outage, Notes about server unavailability
 
This member is currently offline Conner
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Posted Oct 26, 2009, 7:12 pm

I know that it looks great seeing that this is the first time I'm having to add an update to this thread in over a year, but it's not really because we've had no down time in that period, it's because I'd been lazy about updating this for each minor outage (lasted only a few minutes or so) since then. Unfortunately, last night we got hit by a storm that knocked out our power for a few seconds several times and once for about a minute and our satellite services completely. The TV came back within a few minutes each time, but the internet seemed to just stay unable to get good enough signal to come back so we went to bed assuming it'd be back by morning and we'd deal with our own internet stuff then. When we woke up it was still out but also still raining.. about half an hour or so ago Dragona went into our office to check on things and told me our satellite modem and three of our 8 computers in there seemed to be powerless so I checked. Still not sure what happened to the UPS powering those three, but it appears to have its battery completely drained and was powered off itself. I've got everything back up now, but I don't know if that UPS will recharge itself, as it should, or if I'll be needing to come up with some money to replace it somehow yet. Seems like there's always something (expensive) going on these days. :sigh:
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Posted Oct 27, 2009, 1:10 am

Just a bit of follow-up, I contacted APC's tech support about the UPS I mentioned in the last post and they have determined that the batteries had some sort of issue while the unit was still in warranty so they're sending me a new set of batteries to replace the current one, entirely at their expense. This means that in 3-5 days everything will be back to normal again but in the meanwhile if weather steals our power again it's all without battery backup so yet more downtime. On a positive note, since the UPS uses hot-swappable batteries, there will be no need for "scheduled downtime" in order to replace the batteries when they arrive.
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Last edited Oct 27, 2009, 1:10 am by Conner
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